The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning.  Amega’s  exclusive hot water extraction method removes the toughest, deepest dirt safely and gently.  Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers.  Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture.  It’s the cleaning method most recommended by carpet manufacturers

Remove all small things you can from the rooms you want cleaned, such as small rugs, magazines, kids toys, etc. breakables from the tops of any furniture you will be requesting us to move

We do ask that you remove as much of the smaller items as possible so that we can focus on the actual cleaning. We can move some large pieces of furniture that can’t be removed from the room. We only move the furniture far enough to clean under it. We then replace it. Some beds, pianos, entertainment centers, bookshelves, etc may not be safely moved, but can be cleaned around with no problems

On average, it will take approximately 30 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatment

Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 5-8 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping

We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots

Every home is different. Most carpet manufactures recommend your carpet to be professionally cleaned every 12 months with a hot water extraction process. This will vary however depending on the usage that your carpet gets. High use areas such as family rooms, stairs and hallways could require cleaning more often.  Factors include the number of people, pets, outdoor environment and how well carpet is maintained between professional cleanings. Sometimes these things can contribute to a more frequent cleaning schedule of 6-8 months

Being a mother and pet owner my interests are to provide you with a cleaning process that is safe for all members of your family. In the cleaning process any products used will be extracted, leaving the carpets fresh, clean and safe. As for the product line that we use, we prefer to use all safe products that are of the highest quality. In some rare cases a solvent might be required for a ink stain, or similar spots. All these products are rinsed from your carpets